Support

Without PRO: 3 new products a day, plus 5 gift scans after your first product; the gift does not expire. Scanning the same product again on the same day does not count.

In Lichi, open Profile → Lichi PRO and choose monthly or yearly. The App Store shows the price before you buy.

On iPhone: Settings → your name → Subscriptions → Lichi → Cancel Subscription. Or in Lichi: Profile → Lichi PRO → Cancel, which opens the same Apple window. Cancel at least 24 hours before the free week or the paid period ends; PRO keeps working until the end of what you paid for.

Open Profile → Restore Purchases. Use the same Apple ID you subscribed with.

Apple takes the payment, so refunds go through Apple: reportaproblem.apple.com.

Lichi takes the product’s ingredients and its nutrition per 100 g / ml, then shows one overall score.

Because calories are only one factor. Nuts and oils are calorie-dense, for example, but they can contain favourable fats and other useful components.

Low calories on their own do not mean a good ingredient list. Sugars, the type of fat, refined ingredients, and other factors matter too.

The E number itself does not mean an ingredient is harmful. Lichi judges that ingredient’s specific role and properties.

Yes. When allergen information is available, Lichi shows it separately. An allergen on its own does not lower the product’s score.

Lichi uses its own scoring method and looks at the ingredient list as well as the nutrition figures.

Check the name, photo, and ingredients on the pack. Data from outside databases can sometimes be incomplete or out of date. Send us the barcode and a photo of the pack at lichisupport@gmail.com, and we will fix the data.

You can open your scan history and saved products without internet, but new scans and search need a network connection.